Frequently Asked Questions.

The HRT Club™ is FREE to join! Join as a Guest for free to use our curated Provider Directory. When you are ready to start enjoying significant savings on FDA-approved HRT, you can upgrade to a Member for as low as $12/mo or $99/year (save 31%!)

To transfer your existing prescription to The HRT Club™ you can fill out the form or contact us:

To send a new prescription, see “How Does My Doctor Send My Prescription” FAQ

When you receive a notification that your prescription is ready, become a member for as low as $12/mo or $99/year (save 31%!) by clicking "Join the Club". Note that your member fee does not include cost of medication, shipping, lab tests, or taxes, if applicable.

You will receive a notification when your prescription has been linked to your account. All you need to do is login and place the order. It's that simple.

No. A Monthly Plan is $12/month with no minimum commitment. It’s a great way to start treatment and evaluate your experience. An Annual Plan ($99/year) adds free shipping on every order over $50 plus an EXTRA 10% Multi-Pack Savings when you order 3 or more packs of the same medication. Restrictions apply. 

Hormone replacement therapy isn’t a quick fix—it may take some patients several months to notice improvements. Ongoing monitoring and adjustments with your provider are often needed to ensure your hormone levels remain properly balanced.

No. The HRT Club™ does not work with insurance companies because we want to keep HRT accessible and affordable to all. Insurance companies and PBMs often restrict treatments and increase the cost of medications to patients. We eliminate the costly middlemen to bring HRT treatments directly to you at a significant savings. 

Yes! Most of our medications are FSA/HSA eligible and can be purchased using your Health Savings Account (HSA) or Flexible Spending Account (FSA) through our payment partner, Flex. Please note that membership fees are not FSA/HSA eligible.
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Some medications may require a Letter of Medical Necessity (LMN) to qualify. If required, you'll complete a brief eligibility questionnaire at checkout. If approved, Flex issues your LMN automatically before you complete your purchase.

The HRT Club™ helps you take control of your hormonal health: 

• Work with your own doctor or choose from our network of qualified professionals. 
•  You work with a knowledgeable HRT prescriber to build a care plan made just for you.
• We do not require insurance, so your doctor is free to prescribe what is clinically appropriate for you, without prior authorizations from your insurance. 
• We eliminate the insurance industry middlemen and pass the savings on to you, often up to 90% on branded medications. 

Members with an Annual Plan automatically save an EXTRA 10% any time an order includes 3 or more packs of the same medication. Testosterone therapies and a small number of other medications are not eligible for Multi-Pack Savings.

Yes! Guests can purchase at Guest Price with a valid prescription. Becoming a Member (Monthly or Annual Plan) unlocks the manufacturer-direct Member Price as well as additional benefits.

Guests can change to a Monthly or Annual Plan anytime. Monthly members can change to an Annual Plan anytime. Changes occur at the end of the current membership cycle. However, members with Annual Plans may not change to Monthly or Guest during their plan cycle. All Members can cancel at any time. Cancellations are effective at the end of the current plan cycle.

No. The HRT Club™ does Not Prescribe Medications, However, we can help you find a qualified HRT prescriber.

We believe that everyone's hormonal needs are different.

• You and your doctor should be in control.
• Work with your doctor (or we can help you find one) to develop the HRT treatment plan that is right for you.
• We provide access to low cost, insurance-restriction-free HRT.

Not directly because we want to stay independent. We make it easy to find a provider. We’ve partnered with several telehealth providers knowledgeable in HRT who can help you get a prescription (at an extra cost). You can also use our provider locator to connect with over 3,000+ local qualified prescribers, many of whom offer telehealth services. 

We offer products that have been approved by the U.S. Food & Drug Administration (FDA). To receive FDA approval, drug manufacturers must provide extensive evidence that their product is safe and effective. 

For men, lab tests are required for testosterone prescriptions. For women, your healthcare provider will determine if lab tests are needed on a case-by-case basis. 

We offer a variety of estradiol, progesterone, and testosterone products in pill, patch, gel, injectable, and cream forms. If you have a prescription for a product you don't see listed, contact us at info@thehrtclub.com and let us know what you are looking for. We are always adding to our treatments so it may be coming soon!

We offer a variety of hormone replacement therapies. Speak with your healthcare provider to see if the treatments we offer are right for you.

Absolutely! To transfer your existing prescription to The HRT Club™, simply follow these steps: 

To transfer your existing prescription to The HRT Club™ you can fill out the form or contact us:

When you receive a notification that your prescription is ready, sign up for a membership for as low as $12/mo or $99/year (save 31%!) by clicking "Join the Club". Note that your member fee does not include cost of medication, shipping, lab work, or taxes, if applicable.

You will receive a notification when your prescription has been linked to your account. All you need to do is login and place the order. It's that simple.

Step 1: You will be notified when you are eligible for a refill. 

Step 2: Log in to your HRT Club account. Select your dashboard and click "Manage Prescriptions." You can then add your prescriptions to your cart and follow the checkout instructions.

Step 3: We ship your prescription(s) directly to you. Please allow 1-3 business days for processing and 2-7 business days for shipping depending on the shipping method chosen.

Yes! Most treatments are eligible for automatic refills. Simply check this option when ordering your next prescription. You will be notified 7 days before your prescription is ready to be filled so you can adjust it if necessary. However, controlled substances such as testosterone, cannot be automatically refilled. Note that there is a standard $10 charge for shipping on every order. This charge is waived on orders $50 or more for Members with an Annual Plan

Ask your doctor to send your prescription to The HRT Club™ Partner Pharmacy:

• 100 Corporate Drive, Suite 2, Montgomeryville, PA 18936
• Fax Rx:
  877-594-4913
• Phone Rx:
  833-432-0767

Yes. You will receive a notification when you have a new prescription available or are eligible for a refill. Simply login to your account at The HRT Club™ to order your prescriptions.

No. We only offer bioidentical, FDA-approved hormone treatments that require a prescription from your healthcare provider.

Please allow 1-3 business days for order processing and 1-7 business days for shipping depending on the shipping method chosen.

Yes. You can opt in to receive text messages in your member account so you can stay up to date on your prescription status!

A standard $10 charge for shipping is applied to each order. For Members with an Annual Plan, orders of $50 or more qualify for Free Shipping and this charge is waived.

Yes. You can cancel your member plan anytime. However, no refunds or early cancellations will be granted. Contact our Membership Manager at info@thehrtclub.com com to change to your membership status.

Monthly membership cancellations will be effective the following month. Annual membership cancellations will be effective on the anniversary date of your membership. You may continue to use The HRT Club™ while your membership is still active. Note that if you cancel a Monthly Plan, you can switch to an Annual Plan at any time or rejoin on a Monthly Plan after 6 months.

We cannot accept returns of pharmaceutical medications. If there is an issue with your order, contact us at info@thehrtclub.com.

We’re here for you. If you still have questions, please contact us at info@thehrtclub.com.

Ready to feel like your best self again?

If you later decide that you do not want to receive certain future marketing communications electronically, please send us an email at info@thehrtclub.com. You may also opt out of certain electronic communications through the “my membership” page or by following the unsubscribe instructions in any communication you receive from The HRT Club™. Your consent of withdrawal will be effective within 3-5 days after we receive your withdrawal notice described above.